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Kids Help Phone
Kids Help Phone traditionally operated via phone. To reach youth hesitant to call, we created their first digital channel: a responsive website featuring anonymous live chat, a resource library, and a support directory. User research drove two key decisions: anonymous access and self-serve educational content. Within a year, the platform significantly increased contacts from previously unreachable youth, with live chat becoming a primary entry point.
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TELUS Health
The TELUS Health initiative focused on redesigning the homepage and key product pages to resolve visual inconsistencies and improve navigation. My role involved auditing existing interfaces, facilitating client alignment sessions, and developing reusable components within the TELUS Design System to ensure long-term scalability and cost efficiency.
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Jeep/FCA
Part of the FCA family (Fiat, Chrysler, Automobile) I was asked to produce lifestyle pages for Jeep Renegade side streets campaign. The work for myself included custom typography for the hero sections of the page. Using reusable patterns to maintain consistency to layout the pages.